Privacy Policy

Last updated: March 1, 2025

Insure Pacific ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website at insurepacific.com, contact us, or request insurance quotes or services. Please read this policy carefully.

1. Information We Collect

We may collect the following categories of personal information:

CategoryExamples
Contact InformationName, email address, phone number, mailing address
Insurance InformationProperty details, vehicle information, coverage needs, existing policy information provided when requesting a quote
Usage DataPages visited, time spent on site, browser type, IP address, referring URL (collected automatically via cookies and analytics tools)
CommunicationsMessages submitted through our contact form, emails, and phone call records

2. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide insurance quotes
  • Process and service your insurance policies
  • Communicate with you about your coverage, renewals, and claims
  • Improve our website and services
  • Comply with applicable laws and regulations
  • Prevent fraud and protect the security of our systems

3. How We Share Your Information

As an independent insurance agency, we share your information with insurance carriers and underwriters as necessary to obtain quotes and bind coverage on your behalf. We may also share information with:

  • Insurance carriers and wholesalers — to obtain quotes, bind policies, and service your coverage
  • Service providers — companies that assist us with website hosting, analytics, and communications (these providers are contractually obligated to protect your information)
  • Legal or regulatory authorities — when required by law, court order, or to protect our legal rights

We do not sell your personal information to third parties for marketing purposes.

4. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to analyze site traffic, understand how visitors use our site, and improve your experience. We use Google Analytics for this purpose. You can control cookie settings through your browser preferences. Disabling cookies may affect some website functionality.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. Our website uses SSL/TLS encryption for data transmitted between your browser and our servers. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, to service your insurance policies, and to comply with our legal and regulatory obligations. Insurance records are typically retained for a minimum of seven years in accordance with Oregon insurance regulations.

7. Your Rights

Depending on your state of residence, you may have certain rights regarding your personal information, including the right to access, correct, or request deletion of your data. To exercise these rights, please contact us using the information below.

8. California Residents — Your Privacy Rights (CCPA)

We take protecting your data and privacy very seriously. As of January 1, 2020, the California Consumer Privacy Act (CCPA) provides California residents with specific rights regarding their personal information.

Insure Pacific does not sell your personal information. We do not sell, rent, or trade your personal data to third parties for monetary or other valuable consideration.

As a California resident, you have the right to:

  • Know what personal information we collect and how it is used
  • Request deletion of your personal information (subject to certain exceptions)
  • Opt out of the sale of your personal information (we do not sell personal data)
  • Non-discrimination for exercising your privacy rights

To submit a California privacy request, please contact us at [email protected] or call (541) 238-7775. We will respond within 45 days as required by the CCPA.

9. Oregon Residents

Oregon's Consumer Privacy Act (OCPA), effective July 1, 2024, provides Oregon residents with rights similar to those described above. Oregon residents may contact us to access, correct, or request deletion of their personal information.

10. Children's Privacy

Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

11. Third-Party Links

Our website may contain links to third-party websites, including insurance carrier websites and payment portals. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will update the "Last updated" date at the top of this page. Your continued use of our website after any changes constitutes your acceptance of the updated policy.

13. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Mail

Insure Pacific
2843 NW Lolo Drive
Bend, OR 97703

Monica

Monica

Insurance Specialist

Monica

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I'm the AI version of Monica here at Insure Pacific!

Ask me anything about insurance — home, auto, farm, commercial, wildfire, and more. I can answer your questions directly or connect you with one of our agents.